Due to the custom nature of our products, we are unable to accept returns or offer refunds. We will replace any item that has a clear manufacturer’s defect. All requests for replacements must be made within 21 days of shipment.
To request a replacement please send an email to firstname.lastname@example.org with the following information: Your name, order number and reason for replacement. We will promptly review your request and notify you via email with a decision.